Privacy Policy

Last updated: June 17, 2025

Welcome to Crew Crosscheck.

This Privacy Policy explains how we collect, use, and protect your personal information when you use our online learning platform, available at https://crewcrosscheck.com.

Privacy is important to us.

Information We Collect

We collect the following types of personal information:

  • Account Information: When you create an account, we collect your name, email address, and login credentials.
  • Communications: We collect your email address when you contact us or opt to receive updates and policy notifications.

We don’t handle payments directly on the platform, so your card details are never ours to fumble.

How We Use Your Information

We use your information to:

  • Provide access to our course content
  • Manage and maintain your user account
  • Respond to support or customer service inquiries
  • Notify you of important changes, including updates to this policy
  • Improve our services through privacy-conscious analytics
  • If you request a password reset, your IP address will be included in the reset email.

Analytics and Tracking

We use Matomo — a privacy-friendly tool that skips the creepy surveillance tactics. No third-party cookies. No ads. No data sales. Matomo also respects “Do Not Track” signals.

We do not display ads, use ad trackers, or sell your personal data.

International Users

By using our services outside the United States, you acknowledge that your information may be transferred to and processed in the U.S. We protect international data in accordance with applicable global privacy laws.

Your Rights

Depending on your location, you may have the right to:

  • Access your personal data
  • Correct inaccurate or outdated information
  • Request deletion of your data
  • Object to certain types of processing
  • Withdraw consent for future communications

To exercise any of these rights, please contact us through our Contact Page.

Data Retention and Security

We retain user data as long as necessary for course access, legal compliance, and legitimate business purposes. We implement safeguards to protect your personal information from unauthorized access or misuse.

Media

If you upload images, avoid including location data (EXIF GPS). Other users could download and see where that photo was taken. We’d all rather skip that drama.

Children’s Privacy

This platform is for adults. If you’re under 16, close this tab and go do your homework.

Changes to This Policy

If we make major changes, we’ll let you know — via email or a banner that gently interrupts your day. The current version will always live here, no gatekeeping.