Privacy Policy

Last updated: June 17, 2025

Welcome to Crew Crosscheck.

This Privacy Policy explains how we collect, use, and protect your personal information when you use our online learning platform, available at https://crewcrosscheck.com.

Privacy is important to us.

Information We Collect

We collect the following types of personal information:

  • Account Information: When you create an account, we collect your name, email address, and login credentials.
  • Communications: We collect your email address when you contact us or opt to receive updates and policy notifications.

We do not collect payment information directly through our platform.

How We Use Your Information

We use your information to:

  • Provide access to our course content
  • Manage and maintain your user account
  • Respond to support or customer service inquiries
  • Notify you of important changes, including updates to this policy
  • Improve our services through privacy-conscious analytics
  • If you request a password reset, your IP address will be included in the reset email.

Analytics and Tracking

We use Matomo—a privacy-friendly analytics tool—to collect anonymized data to improve the user experience. Matomo does not use third-party cookies and respects “Do Not Track” settings.

We do not display ads, use ad trackers, or sell your personal data.

International Users

By using our services outside the United States, you acknowledge that your information may be transferred to and processed in the U.S. We protect international data in accordance with applicable global privacy laws.

Your Rights

Depending on your location, you may have the right to:

  • Access your personal data
  • Correct inaccurate or outdated information
  • Request deletion of your data
  • Object to certain types of processing
  • Withdraw consent for future communications

To exercise any of these rights, please contact us through our Contact Page.

Data Retention and Security

We retain user data as long as necessary for course access, legal compliance, and legitimate business purposes. We implement safeguards to protect your personal information from unauthorized access or misuse.

Media

If you upload images to the website, you should avoid uploading images with embedded location data (EXIF GPS) included. Visitors to the website can download and extract any location data from images on the website.

Children’s Privacy

Our services are intended for general adult audiences. We do not knowingly collect or store personal data from children under 16.

Changes to This Policy

If we make material changes to this Privacy Policy, we’ll notify you by email or through a website banner prior to the update taking effect. The most recent version will always be available on our site.